SHIPPING & DELIVERY

How long will it take for the buyer to receive their order?

On average, merchandise is produced and shipped from our facility 3-5 business days after purchase. Standard shipping/transit times apply (7-14 days for domestic and 8-16 days for international).

Order in queue

After your payment has posted, you can change the order details (change size, color, quantity) or cancel the order within 24 hours

Production time

We typically take about 3-5 business days to make your product, depending on the type of product ordered.

Shipping time

Customers acknowledge and agree that the stated delivery time frame of 7-14 business days and 8-16 days is an estimate, and under certain instances deliveries may exceed or be less than the stated time frame.

Tracking

All our shipments are provided with a tracking link. Please feel free to follow the tracking link to check your delivery status.

Re-ship

Below cases will be considered for re-ship:

Customer didn’t provide us with correct address or contact information for delivery and the carrier failed on delivering the parcel
Shipping carrier can not contact customer for delivery several times
The parcel will be returned to our warehouse and from there we will re-ship once we received the correct address and shipping information from customer. Below re-shipping cost will be applied:

$7.00 for re-ship to US
$10 for re-ship globally
Please note that all above prices are in USD.

Can I ship the order to multiple addresses?

We only offer single destination shipping. If you wish to ship to multiple locations, please order separately with separate addresses.

VAT taxes will be charged?

We do not collect any tax for international shipping. All taxes and duties fees are the responsibility of the receiver.

The VAT charges may be vary according to the country. We recommend contacting your local custom officer for more information.